Privacy Policy

Nordeliv operates this store and website, including all related information, content, features, tools, products and services to provide you as a customer with a customized shopping experience (the “Services”). Nordeliv is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Use and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be associated with you or any other individual. Personal information does not include information that is collected anonymously or that has been anonymized so that it cannot be identified or reasonably associated with you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

Contact information including name, address, billing address, shipping address, telephone number, and email address.

Financial information including credit card numbers, debit card numbers, and financial account numbers, payment card information, financial account information, transaction details, payment method information, payment confirmations, and other payment information.

Account information including username, password, security questions, preferences, and settings.

Transaction Information including the items you view, add to cart, add to wish list or purchase, return, exchange or cancel, and your past transactions.

Communications with us including the information you provide in your communications with us, such as when you submit a customer support request.

Device Information including information about your device, browser or network connection, your IP address and other unique identifiers.

Usage Information including information about your interaction with the Services, including how and when you interact with or navigate the Services. Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;

From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which of our Services you use, we may use personal information for the following purposes:

Provide, customize, and improve the Services. We use your personal information to provide the Services, including to fulfill our agreement with you, process your payments, distribute your orders, remember your preferences and items you are interested in, send you messages related to your account, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange for delivery, facilitate returns and exchanges, enable you to post reviews and to create a personalized shopping experience for you, for example by recommending products related to your purchases. This may include using your personal information to better customize and improve the Services.

Marketing and Advertising We use your personal information for marketing and advertising purposes, for example to send you marketing, advertising and promotional messages by email, text message or post, and to show you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your shopping cart and other activity on the Services.

Security and Fraud Prevention. We use your personal information to verify your account, to provide a secure payment and shopping experience, to detect, investigate, or take action against any fraudulent, illegal, unsafe, or malicious activity, to protect public safety, and to secure our Services. If you choose to use the Services and register for an account, you are responsible for keeping your login information secure. We strongly recommend that you do not share your username, password, or other access information with anyone else.

Communicating with You. We use your personal information to provide you with customer support, respond to your questions, provide effective services, and maintain our business relationship with you.

Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil proceedings, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Share Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

To Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, distribution, and shipping).

To business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to request that we not share information about you to show you targeted ads and marketing based on your online activity across merchants and websites. You can exercise your right to opt out of these uses here

When you direct us or otherwise consent to us sharing certain information with third parties, such as to send you products or through your use of social media widgets or login integrations.

To our subsidiaries or otherwise within our group of companies.

In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship to Shopify

The Services are provided by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services to you. Information that you provide to the Services will be transferred to and shared with Shopify and third parties that may be located in countries other than the country in which you reside, in order to provide and improve the Services to you. In addition, to protect, develop, and improve our business, we use certain advanced Shopify features that include data and information obtained from your interactions with our store, other merchants, and Shopify. In order to provide these enhanced features, Shopify may use personal data collected about your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information about how Shopify uses your personal data and what rights you have, please visit the Shopify Consumer Privacy Policy . Depending on where you live, you may be able to exercise certain rights regarding your personal data here. Link to Shopify's Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information contained on those websites. Information that you provide in public or semi-public places, including information that you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of such third-party platforms without restriction as to the use of such information by us or by such third parties. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or of their owners or operators, except as stated in the Services. 

Children’s Information

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we are not aware of any “sharing” or “selling” (as defined by applicable law) personal information about anyone under the age of 16.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to send sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights set out below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may deny your request in accordance with the law.

Right to access/information. You may have the right to request access to personal information we hold about you.

Right to erasure. You may have the right to request that we delete personal information we hold about you.

Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.

Right to portability. You may have the right to obtain a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Right to opt out of sales or sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or to opt out of the processing of your personal information for purposes that are considered “targeted advertising,” as defined by applicable privacy laws. You can exercise your right to opt out of these uses here. Please note that if you visit our website with the Global Privacy Control opt-out setting enabled, we will, depending on your location, automatically treat this as an opt-out request for the device and browser you are using to visit the website. If we can associate the device sending the signal with a Shopify account, we will apply your opt-out request to that account as well. For more information about Global Privacy Control, visit https://globalprivacycontrol.org/. In addition to Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your browser or device.

Manage communication settings. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option provided in our emails to you. If you opt out, we may still send you non-promotional emails, for example about your account or orders you have placed.

If you are a resident of the United Kingdom or the European Economic Area, and are subject to exceptions and limitations under local law, you may exercise the following rights in addition to the rights set out above:

Objection to processing and restriction of processing: You may have the right to request that we cease or restrict our processing of your personal data for certain purposes.

Withdrawal of consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of processing carried out with your consent before it was withdrawn.

You can exercise all of these rights where provided in the Services or by contacting us using the contact details below. For more information about how Shopify uses your personal data and what rights you have, including rights related to data processed by Shopify, please visit https://privacy.shopify.com/en.

Complaints

If you have a complaint about how we process your personal data, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or to lodge a complaint with your local data protection authority. For EEA countries, you can find a list of responsible data protection authorities here.

International transfers

Please note that we may transfer, store and process your personal data outside the country in which you live.

If we transfer your personal data outside the European Economic Area or the UK, we will use recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant UK competent authority, where applicable, unless the data transfer is to a country that has been determined to offer an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date and provide notice in accordance with applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call or email us at gustavericsson99@gmail.com. In accordance with applicable data protection laws, we are the data controller of your personal information.